The City of Spokane is making changes to the utility bills it sends out. We are updating our database so that utility accounts are in the name of the property owner or property manager responsible for a property. This change is to improve communication and service to our customers. We are asking that customers provide some basic information such as the property owner's name, mailing address (if different), phone number and email. A form is included with your September utility bill OR you can click here for more details and to provide that information electronically. We appreciate your assistance!
SOLID WASTE COLLECTION HAS MOVED!
We are excited to say that we have moved to our new location on Tuesday, September 8th! Stop by the new Spokane Central Service Center, a combined Solid Waste Collection and Fleet Maintenance facility, at 915 N. Nelson St. This property is north of Trent and east of Crestline in the Chief Garry neighborhood. Enter the driveway next to 901 N. Nelson St. between the two green and tan buildings. We are one block west of that entrance. Our phone numbers will remain unchanged. Please remember that we cannot accept your City utility bill payments at this location.
Food Scraps & Yard Debris Collection
NO TRUCK? NO TIME? NO WORRIES! We can help by collecting your food and yard waste weekly at the curb. This economical and convenient service is optional.
AUTOMATED TRUCKS. The City's Solid Waste Management Department is set up on an advanced automated system where our trucks are equipped with a lifting mechanism on the side that picks up and empties your container. Food Scraps & Yard Debris Collection customers are furnished with special automated carts that are durable and easy to roll out for collection. This operation allows us to collect refuse and recycling more efficiently, which stabilizes the cost, improves service and reduces work-related injuries. Click here to see how our truck works!
MONTHS OF OPERATION. Months of operation are March thru November. The service is suspended December, January and February (no monthly billing or collection). Please store your cart somewhere safe during the winter months. If you need your cart emptied during the winter months, there is an extra charge each time it is emptied. Please click here to see the rates and additional fees.
COLLECTION TIMES. Residential collection occurs on the same day as the garbage, between 7:00 a.m. and 3:30 p.m. (due to unforeseen events and obstacles we cannot guarantee a set time). Please make sure to have your cart out by 7:00 a.m. for collection in the designated area. Your driver may arrive earlier or later than what you are used to on any given week.
PLACEMENT. Please keep your carts at least 3 feet away from each other and any vehicles or other obstacles so it does not interfere with your collection. Make sure that the cart is not under an eave or basketball hoop and away from a fence. Your cart needs to be within 2 feet of the curb or edge of the alley so the truck arm can reach it. Please make sure that the lid opens towards the street or alley.
MISSED? The City of Spokane Solid Waste Management Department is dedicated to providing efficient and friendly service. If for some reason we have missed your collection or have only partly emptied your cart, please call us immediately at 509.625.7878 and we will make every effort to return within the same day or the next to remedy this situation (Friday collection will be picked up on Monday; we are closed weekends).
LIMITATIONS. Please do not overload the Food Scraps & Yard Debris Cart (200 lb. weight limit). Carts that are over the weight limit will be charged an additional fee. Material cannot extend outside of the cart. Extra acceptable material, no longer than 4 feet in length, may be bundled and placed next to the cart for an additional charge.